Privacy Policy

Last Updated:

1. Introduction

Cozyuiglow ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our business consulting services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our consulting services
  • Subscribe to our newsletters or communications
  • Engage with us through email, phone, or other communication channels
  • Participate in surveys, questionnaires, or feedback forms
  • Attend our events, webinars, or workshops

The personal information we collect may include:

  • Full name and professional title
  • Email address and phone number
  • Company name and business address
  • Industry sector and business size
  • Professional interests and consulting needs
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on each page
  • Referring website or source
  • Date and time of access
  • Clickstream data and navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how visitors interact with our site, remember your preferences, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may limit certain website functionality.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

  • Responding to your inquiries and providing requested information about our consulting services
  • Processing and fulfilling service requests and consulting engagements
  • Communicating with you about our services, updates, and relevant business information
  • Personalizing your experience and tailoring our communications to your interests
  • Analyzing website usage patterns to improve functionality and user experience
  • Conducting market research and gathering feedback to enhance our services
  • Maintaining the security and integrity of our website and systems
  • Complying with legal obligations and regulatory requirements
  • Detecting, preventing, and addressing technical issues or fraudulent activity
  • Developing new services and improving existing consulting offerings

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal information based on the following legal grounds:

  • Consent: When you have given explicit consent for us to process your personal information for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, provided these interests do not override your fundamental rights
  • Legal Obligation: When we must process your information to comply with legal or regulatory requirements

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers include:

  • Web hosting and infrastructure providers
  • Email marketing and communication platforms
  • Analytics and data analysis services
  • Customer relationship management systems
  • Payment processors and financial service providers

All service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity as part of the business transaction. We will notify you of any such change and provide information about your choices regarding your personal information.

5.3 Legal Requirements

We may disclose your information when required by law, legal process, litigation, or requests from governmental authorities. We may also disclose information when we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal obligations
  • Protect our rights, property, or safety, or that of our clients or others
  • Investigate potential violations of our terms of service
  • Detect, prevent, or address fraud, security, or technical issues

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Secure socket layer (SSL) technology for data transmission
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices
  • Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on various factors, including:

  • The nature of the information and the purposes for which it was collected
  • Legal, regulatory, accounting, or reporting requirements
  • The existence of ongoing business relationships or contractual obligations
  • Legitimate business interests such as fraud prevention and legal defense

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.

8.2 Correction and Update

You have the right to request correction of inaccurate or incomplete personal information we maintain about you.

8.3 Deletion

You have the right to request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent.

8.4 Restriction and Objection

You have the right to request restriction of processing or to object to processing of your personal information in certain circumstances, including for direct marketing purposes.

8.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding corporate rules for intra-group transfers
  • Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cozyuiglow
Unit W1E, Office 3, Toughers Business Park
Ladytown, Naas, Co. Kildare, Ireland
Phone: 086 859 2524
Email: contact@cozyuiglow.world

14. Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal information violates applicable data protection laws. In Ireland, the supervisory authority is the Data Protection Commission.